Commercial Lines Producer Assistant (Bilingual in Chinese)

GENERAL FUNCTION / SUMMARY
We are seeking a detail-oriented and motivated Commercial Lines Producer Assistant to support our Commercial New Business Team. This role focuses primarily on processing, quoting support, underwriting coordination, binding procedures, and administrative support for Sales Producers.
The Producer Assistant role is designed for individuals who enjoy operational support and insurance processing rather than direct sales. This position plays an important role in helping Producers manage new business submissions efficiently and accurately.
This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance with future growth opportunities into Account Management or Sales Producer roles.

MAJOR DUTIES AND RESPONSIBILITIES
New Business Processing Support
• Support Commercial Lines Sales Producers with new business processing and submission management
• Prepare and process insurance applications, supplemental forms, and required documentation
• Assist with quoting preparation and market submissions to insurance carriers
• Follow up on underwriting requirements, missing information, and pending items
• Review quotes, policy documents, and carrier requirements for accuracy
Binding & Policy Processing
• Process binding requests and issue binders according to carrier guidelines
• Coordinate policy issuance and ensure all required documents are completed
• Assist with endorsements, policy changes, and renewal preparation as needed
• Maintain accurate records and update agency management systems
Billing & Administrative Support
• Prepare invoices and assist with payment processing procedures
• Track outstanding items, binding deadlines, and underwriting follow-ups
• Coordinate with insurance carriers, underwriters, and internal departments regarding policy processing
• Maintain organized electronic files and documentation

BASIC QUALIFICATIONS
• Preferred minimum 1 year of experience in commercial insurance support or processing
• Preferred active Property & Casualty (P&C) Insurance License
• Bilingual in Chinese and English preferred (spoken and written)
• Strong attention to detail and accuracy
• Ability to manage multiple tasks in a fast-paced environment
• Strong organizational and follow-up skills
• Professional written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to learn carrier guidelines, underwriting requirements, and agency procedures quickly

PREFERRED QUALITIES
• Highly organized and process-oriented
• Ability to work independently and efficiently
• Team player with a strong sense of responsibility
• Eager to learn and grow within the commercial insurance industry

WHY JOIN US
• Opportunity to build a long-term career in commercial insurance
• Professional and growth-oriented work environment
• Exposure to a wide variety of commercial insurance industries and products
• Supportive team culture with advancement opportunities

Work Location: Monrovia, CA or Diamond Bar, CA
Monrovia Office:
185 W Chestnut Ave, Monrovia, CA 91016
Diamond Bar Office:
1520 Bridgegate Dr, Suite 100, Diamond Bar, CA 91765

Pay starts at $22－$28 per hour, depending on experience.

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