Ecommerce Assistant

Ecommerce Assistant :

• Select products from the online suppliers using well-established selling analysis and techniques.

• Inquire sellers regarding products’ quality, ensuring that the right type of product information (including detailed descriptions, cost, delivery lead time, etc) are forwarded to internal team.

• Examine the parcels and products based on the requirement and coordinate with shipping team to scan, pick, pack, label, and ship products to the customers and provide tracking with delivery timelines.

• Respond to customers’ inquiries and complaints regarding service in terms of product quality. Further assisting customers to resolve issues.

• Open case and file disputes with online suppliers regarding the return including defective products.
Location: walnut

If you are passionate in Ecommerce industry and fashion products such as apparel, bags, skin care, accessories and etc. This will be a good opportunity for you to step in. 熟悉中英文听说读写， 电脑操作， 有选品和客服经验， 合法工作身份。 有意者请将履历发到admin.us@xlobo.com We offer competitive salary and benefits

联系时请一定说明是在洛杉矶华人资讯网看到的，谢谢