工业市诚征: Import Operations Specialist

Job Description
Seeking a highly organized operations assistant to join our operation team in City of Industry, CA. This position requires a multi-tasking individual to thrive in a fast-paced environment. The ideal candidate will be computer savvy with a keen eye for detail and bilingual in Chinese and English.
The Role
The person who we’re looking for must be proficient in the following:
· Daily Monitor inbound flight status until shipments retrieved
· Data entry and maintain shipment info in a timely and accurate
· Tracking/tracing of shipments
· Coordinate any necessary transportation to make sure that delivery has been completed
· Communicate with overseas offices to ensure that they send appropriate import documents and follow customers' SOP
· Follow up with Broker for Customs Exceptional case.
· Escalate unique or complex customer/ operations issues in a timely and is able to resolve with necessary assistance.
· Assist Manager and team with performance review with vendors
· Assist Manager and team to Develop internal SOP’s and maintain KPI’s for the efficient management of inbound freight including timely recover and hand over to last mile carriers
Requirements
· Bachelor's degree preferred
· Bilingual in Chinese and English
· Excellent verbal and written communication skills required
· Ability to work independently and good interpersonal skills
· Detail oriented and able to work in a fast paced environment
· Accurate data entry skills
· Proficient in MS Office applications


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